Our services are governed by the Financial Supervision Act (Wet financiële toezicht, Wft), which requires us to provide you with the following information before concluding a financial agreement.
Name and address:
MontClair Groep B.V.
Marathon 6
1213 PK Hilversum
Postbus 141
1200AC Hilversum
Telephone: +31 (0)35 – 5286 120
Fax: +31 (0)35 – 5286 121
Email: info(at)MontClair.nl
Internet: www.montclair.nl
Netherlands Authority for the Financial Markets
The Financial Supervision Act sets strict requirements regarding professionalism, integrity, financial reliability and transparency. The Authority for the Financial Markets (Autoriteit Financiële Markten, AFM) has been charged by the legislator with the supervision of all financial service providers in the Netherlands. MontClair is registered with the AFM, under registration number 1200 8394. The AFM maintains a register of all license holders, which can be viewed at www.afm.nl (in Dutch)
Dutch Insurance Brokers’ Association (Adfiz)
MontClair is a member of the Dutch Insurance Brokers’ Association (Assurantieadviseurs en Financiële Dienstverleners (Adfiz)). Adfiz membership is proof that members fulfil the strict requirements regarding quality and professionalism that the Adfiz sets for its members, guaranteeing you expert, consistent and reliable advice. For more information on the Adfiz, please visit: www.adfiz.nl (in Dutch)
Our services
MontClair is licensed to provide consulting and brokerage services in:
• General Insurance
• Life Insurance
Independent advice
MontClair is completely independent in its advice, which means that we are under no contractual obligation whatsoever to recommend the products of certain insurers.
No participation
We are a completely independent company. There is not a single bank, insurer or other provider of financial services that has a right to vote or a share in our capital.
Payment method
The costs for our services are covered by the insurer to whom we introduce you, unless we make alternative payment arrangements with you beforehand.
Complaints
Although we will always do our best to provide you with the best possible service, please do not hesitate to inform us should you be dissatisfied for any reason. We will do all we can to resolve your complaint as quickly as possible. However, if you believe that we have not responded adequately to your complaint, you may submit it to the:Financial Services Complaints Board (Kifid)Postbus 932572509 AG The Hague Telephone: +31 (0)900-3552248 Our registration number at the Complaints Board is 300.005199. For more information on the task and working method of the Complaints Board, please visit their website: www.kifid.nl (in Dutch)
